Refund Policy

This Refund Policy explains Fremera refund handling for paid plans and services.

Subscriptions

Subscription fees are generally billed according to the selected plan. Refund eligibility may depend on payment status, service usage, platform access, and applicable consumer rules.

Digital services

Because Fremera provides digital access and profile-related services, refunds may be limited once access has been activated or service delivery has started.

Failed or duplicate payments

If a duplicate payment, failed payment, or billing error occurs, Fremera may review and correct the transaction.

Kontakt

Refund requests should be submitted through the Fremera contact page with the account email, order details, and reason for the request.